Interactive Voice Response Solutions

Database Systems Corp. (DSC) is a leading provider of emergency notification technology and has been in business since 1978. Our products include automated phone systems and call processing software.

Using our advanced IVR call center technology, DSC has developed Interactive Voice Response (IVR) applications using our award winning IVR software. Emergency IVR solutions are used throughout an emergency notification process. This technology can be used when contact members of the community to allow additional information to be programmed into the emergency alert service as well as providing the contacted community member to speak with an emergency reponse team members.

When using our emergency notification service to contact first responders or emergency medical staff, the contact message can have an acknowledgement key programmed into the message to allow the contacted emergency staff to positively acknowledge receipt of the call and to indicate if they are available to respond.

Contact DSC to learn more about our interactive voice response systems and services.

Emergency IVR Technology Systems

Database Systems Corp. offers both an affordable and expandable Emergency interactive voice response system. This IVR system includes a modern Windows PC with Dialogic IVR telephony cards. When combined with our extensive IVR software, these phone systems can perform both inbound call distribution as well as outbound calling campaigns - concurrently.

The WIZARD IVR system is our entry level call center phone system that supports analog phone lines. If your calling center requires more lines, our PACER IVR system can be used in environments where digital phone line support is necessary.

Interactive Voice Response Outsourcing

Besides offering state-of-the art phone systems and computer telephony products, DSC provides IVR services at its secure and redundant data center.

Using the technology available at our interactive voice response service center, our experienced programming staff can design and implement your inbound calling campaigns quickly and efficiently. And you will find our custom IVR development services are quite affordable.

Emergency IVR Technology Software

DSC provides an extensive IVR software library that is used to create virtually any phone application. Several of the features include our own easy to use interactive voice response software that leads you step by step through the operation of your custom phone applications.

You can design and develop your own phone applications using our comprehensive software toolkit. Alternatively, DSC can provide you with a custom phone application. These applications can be easily ported to our digital phone system when your call volume requires a larger system. DSC provides a comprehensive IVR software library for the development of automatic phone answering applications.

Emergency IVR Development

DSC offers complete IVR programming services and ivr applications development. From simple to complex phone applications, DSC personnel can design, develop, test and implement your phone campaign quickly and have your phone program in place with a minimal amount of time.

Our highly professional and trained programming staff can analyse your phone needs and design your IVR applications to meet your requirements. Your calling campaign does not have to conform to a static IVR model. Instead our IVR system will answer your calls according to the rules dictated by your business.

Contact DSC Today

Contact Us Today to learn more about our emergency technology including our interactive voice response systems and services.

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